Drugstore faves!

I uploaded a video on my favorite drugstore makeup items! I have been doing a lot of favorite videos (and a lot of videos in general) which is why I haven’t been posting here as often, but I have some special reviews coming of for this blog so stay tuned!

Here they are, and if you want to watch the video and see why watch the video!

Products Mentioned
-Loreal Infallible Foundation- Pro-Matte and Pro-Glow
-Maybelline SuperStay Better Skin Powder
-Physicians Formula Butter Bronzer
-Makeup Revolution Vivid Baked Highlighters- Golden Lights, Radiant Lights
-Milani Rose POwder Blush in Romantic Rose
-WetnWild/Fergie Around the Clock Blush
-Colourpop Highlighter- Spoon
-Colour Pop Eyeshadows – Coconut and Game Face
-NYX Jumbo Eyepencil in milk
-WetnWild Felt Tip Eyeliner
-Colourpop Ultra Matte Lip in Trap
-Milani Lipstick in 03 Orange-Gina
-Nyx Liquid Suede Cream Lipstick in Tea and Cookies
-Nyx Matte Setting Spray ❤

Sephora and Ulta Haul High End & Drugstore Beauty

I went to Sephora and Ulta this past week and wanted to share what I got. I got some higher end stuff from Sephora, and got a few drugstore things from Ulta

Sephora

FullSizeRender

  • Smashbox HALO Hydrating Perfecting Powder in Fair (I have wanted to try this out)
  • Kat Von D Everlasting Liquid Lipstick in Bauhau5 (this was a repurchase since I had ran out of it a few weeks ago)
  • Kat Von D Ink Liner in Trooper
  • Becca Shimmering Skin Perfector Pressed in Pearl

Swatches

FullSizeRender_1

Swatches of Bauhaus and Pearl. I LOVE Bauhau5. Its one of my favorite colors ever! (no wonder I ran out of it and needed another!)

Ulta

FullSizeRender_2

  • Maybelline Master Fix Setting Spray
  • NYX Liquid Suede Cream Lipstick in Tea and Cookies
  • NYX Studio Liquid Liner Extreme Purple
  • NYX Studio Liquid Liner Sapphire
  • NYX Face and Body Glitter Copper
  • NYX Face and Body Glitter Ice

so those were my higher end and drugstore goodies I got.  I am working on a review on some of these items so if you want to learn more stay tuned!

Sephora Rant- Customer Service Fail

I actually did a youtube video on this rant but I wanted to elaborate. So if you want to watch the video or just read below instead either way is good

OK, this has to deal with the Paint it Pink set I purchased. I unboxed it previously. Now I absolutely loved everything in the set, and I am really happy for the most part with the purchase. But after I unboxed it I put everything back in its place and left it for about a week until I got the makeup area in my bathroom situated (I currently don’t have a vanity) so after a week I decided it might be fun to use some of the items. I immediately started using the Make Up Forever lipgloss, and ran out of it in like 2 weeks. I decided I wanted to use the Becca product and as soon as I opened it the product slipped out of the pan. I caught it before it slipped, but the whole thing broke into 3 pieces. LAME. So I wrote Sephora an email.

I want to add that I know this was a set, and I had bought the last one, AND they were no longer available online, so I figured this was it. I thought best case scenario they may have something to exchange it for (maybe another deluxe sample) or maybe a little coupon code for like $3-5 dollars, or a small discount so I could buy it full size. But even if they couldn’t do that, I was expecting at least an apology.

So I usually give companies a few days to respond (3 during the week and 5 if there is a major holiday coming up, and Mothers Day is a major holiday) so when over a week passed and I didn’t even get someone messaging me saying they will get to my issue when they can I was like “whelp maybe it got lost or had an error in sending” So the Friday before Mothers day I decided to send another email. Monday I got a response and it was just a cut and paste on their return policies. I want to add I never said I wanted to return the set. I inquired if there were any issues with this set, and with the Becca product in general, and that if there was a way to replace it I would love that, but if there was nothing they could do to just alert them that my product was damaged/defective.

I was kinda annoyed that they couldn’t even write me an “I am sorry for the product, if you want to return here is our policy, or here is how you do it” Nope, nothing.

So then I wonder if I should just call their customer service line and inquire if there is anything that could be done. I know I couldn’t return the whole set, I didn’t want to return the whole set. I kinda just wanted Sephora at this point to take alittle responsibility for selling me a defective product.

The person on the line was VERY dismissive. Not once said, I am sorry, not once asked what they could do. Just said I had to go to the store. or call the store. I was like “Ok, is there any information I should ask or know when I contact the store” then there was another dismissive reply to just call the store. Since there was no point to waste either of our time I hung up.

Quick add here. If you work in a brick and mortar store for a company, it costs a lot of money to take returns. I am not talking about the cost of the money in having a product returned. I am talking about the loss of employee productivity from dealing with returns,. and it looks bad to have a customer come in and be like “this was defective and broken”. So if you can have issues dealt with over the phone or with the customer service line at HQ its better for your business overall. I know that from experience. So saying, go waste the time of our employees we pay to sell products, who probably will get penalized for having to take this return even though it was most likely not their fault, but rather the shipping companies fault or the fault of Sephoras warehouse) seems odd to me, and also unfair to them. If its an exchange or its more convenient for the customer then yes go to the store, but the store couldn’t do anything and i knew that from the beginning which is why I went to their customer service phone line.

But anyways…..

I called the store. I waited until a time I know the mall was dead (I had worked in this mall before and I know when its busy and when nobody is there). I talked to the manager and she was, I don’t want to say rude because she wasn’t rude. She was just extremely dismissive and all like “Well what am I supposed to do” She also said there was no way I had bought it in her store because they haven’t had that set since the Holidays, and I was like I bought it like the 9th or 10th of April, check my VIB account. So I didn’t want to waste her time, and I hung up.

UGH, so at this point I decided to just give it a few days and figure out if I should let it go. Again it wasn’t about the money, more the principle of buying something and having it, or a part of it being damaged or defective. Also at this point I wondered how they treat their customers. I am a VIB Rouge, so if they treat me like this how do they treat the rest of their customers, are they more dismissive, are they so non caring about it. I firmly believe you really see a business true colors when you have to deal with their Customer service.

I was going to leave it alone but then I decided to try one more time and get some sort of real response/ or let Sephora take responsibility for the damaged item and I posted on their Facebook page. They were really good at first, but then told me to contact the store. Completely ignoring the fact I told them I had already contacted the store and that resulted in nothing, not even an honest try to fix this or to just apologize for the damage.

I wasn’t to happy about this, and let them know that was the reason why I had contacted them on FB, was because of the dismissive attitudes of their customer service phone line, and the Manager of that store.

So Now they are going to have someone in their retail division contact me. I don;t expect them to reimburse my money, to switch or exchange it. really I don;t know what they will do. But all I really wanted was for them to take responsibility and say “Sorry we sold you a damaged product”

So yeah. I know I was overreacting a bit, but this escalated because of Sephoras inaction and the dismissive attitudes of their employees. I will still shop at Sephora, but this leaves a bad taste in my mouth.

I will post an update once this is resolved, or not resolved.

Sorry for the rant, thanks for reading ❤

Also if you want to follow me on Youtube I follow back! Also I have comments disabled until I get my permanent set up ready. Which should be the next video or two.

Unboxing :: My New Chikuhodo Z-1 Powder Brush

Ok, ok…. I got one! I mentioned I wanted to try out different artisan Japanese brush brands. I adore my Kashoen, and although my Sephora Hakuhodo collab brushes I wouldn’t consider true Hakuhodos, they are created by them. There is also Suqqu as well. So I wanted to purchase a few things from Beautylish (they have Wayne Goss Brushes there) I actually ended up originally just getting a Liquid Lippie from Jeffree Star (Doll Parts) and I also picked up a Sisley Quad Eyeshadow palette. Sadly the color of the palette was completely different then what they sent me. And since their makeup is HELLA EXPENSIVE, and my new YSL Palette had the exact same colors I returned it . I want to say,I hate returning cosmetics, but this was completely Beautylish’s error and I never touched it other then to open the quad to inspect it, and Lord it was expensive.

IMG_4874

SO I exchanged it for a Chikuhodo Brush! I was trying to figure out which one exactly I wanted. I was torn between  the Passion Series PS-1 Powder,Makie Series MK-1 Powder,GSN Series GSN-1 Powder and the Z Series Z-1 Powder. At first I saw drawn to the larger ones but I decided on the Z-1 because it looked like it would also be great for my powder contours as well. Also being very soft was the best for sensitive skin.

I will say one thing. Although it was Beauylish’s error they were easy to work with and return the product. So so far I am happy with their customer service.

Ok, so I got my package today! so here are the pics and then my initial thoughts on the brush.

FullSizeRender

This was a giant box for the brush, which I guess was to ensure it arrived safely

FullSizeRender_1

FullSizeRender_2

Initial thoughts at this point was they need to step up their packaging game. If you remember my Kashoen unboxing post, their packaging was on point. This was packaged like it was a drugstore brush.

and the brush!

FullSizeRender_3

FullSizeRender_4

Aside from my disappointment in the packaging (I don’t think that was from Beautylish. I think that was all on Chikuhodos end), my initial reactions where positive. The handle is very pretty and elegant, and OMG the bristles. The softest bristles I have ever experienced. The bristles of this brush are Gray Squirrel.

Info on this brush (from Beautylish’s website)

  • The Z Series Z-1 is a powder brush with bristles made from the hair of gray squirrel. The bristles are 45mm in length, with the total length of the brush being 160mm.

I haven’t used it yet but I will tomorrow. Expect a proper review very soon! I am super excited to try this brush out! ❤

Random Haul :: Morphe and Drugstore

I got my Morphe order today, and I also ran to Walgreens to get a shot, and I ended up picking up a few things while I was there. I decided to condense it all into one haul post.

MORPHE HAUL

I got some Brushes, Lashes, and I made a mini Palette (12 colors) I have heard mixed reviews on Morphe Eyeshadows so I wanted to try out a small amount of them before I got bigger palettes.

FullSizeRender

Colors I got

Top Row (Left to Right)

  • Spice
  • Dazzling
  • Glow for Me
  • Flame

Middle Row (Left to Right)

  • Mysterious
  • Starlight
  • Burlesque
  • Glisten

Bottom Row (Left to Right)

  • Lusterous
  • Undress Me
  • Bitter
  • Blackberry

I wanted to make a warmer, rusty brown palette. I like the colors, and will wear this throughout the week. So look for a review soon!

FullSizeRender_1

I also got some lashes and 2 brushes. Lashes #747L and #747XS, and the brushes are B13 – DELUXE BLENDING FLUFF, and B18 – DELUXE ROUND CREASE.

Drugstore Haul

I was on a quest to find some lip products. I wanted to try out a few new things so this entire haul minus 2 things is all lips.

FullSizeRender_4

A Milani Lipstick and 2 Rimmel ones.

FullSizeRender

Swatches!!! I am really digging these colors.

FullSizeRender_1Some Covergirl Creams Balms, and 2 rimmel lip liners

FullSizeRender_2

more swatches!

And lastly I was just digging through their sale bin and I found some of their Disney Villian stuff from their Summer 2015 launch! In total these 2 items were less than .75 cents so I had to buy them!

FullSizeRender_3

OK, this was so fun. The color payoff is whomp whomp, but I just love the packaging. and for 17 cents whose going to complain. I may play with this tomorrow.

FullSizeRender_2

OMG Look at this brush trio, and only 49 cents! Its so pretty. I will play with these tomorrow. This set comes with a Stippling brush, a concealer brush, and an angled buff brush!

So these are some fun items, and some fun things to try out and experiment with! whoop!

Mini Haul :: Ulta and Target… got my coveted Sweet Peach Palette!!!!

I ran some errands and decided to run to Ulta as well as target to pick up a few things. I can honestly say it was a VERY rewarding trip…. 🙂

I GOT MY HANDS ON THE AMAZING SWEET PEACH PALETTE FROM TOO FACED!

FullSizeRender-150

I HAVE BEEN SEARCHING AND DYING FOR THIS FOREVER! And randomly when I went to Ulta and asked about them the manager was like “Give me one sec” and came from the back with her arms full of them. They had just received the order that morning!!!! I was literally dancing. I got a few other things too. (from both Ulta and Target)

FullSizeRender-151

The Goodies

  • Too Faced Palette- Sweet Peach ❤
  • Not Pictured- Urban Decay Revolution Lipstick in Rapture
  • e.l.f. Contour Brush
  • e.l.f. Bronzer and plush set
  • NYX Mechanical Pencil Eyeliner in Gypsy
  • NYX Mechanical Pencil Eyeliner in  Dark Red
  • NYX Jumbo eyeshadow pencil in Pure Gold
  • NYX Jumbo Eye Pencil in Rust

so I am so happy and excited!!!! ❤

April Favorites :: Makeup

I have a lot of favorites this month! From make up, skin care, and even some tools! You may have read a few in other blog posts. But they all are worthy of being on this list! This post is for Makeup and later I will post my skincare favorites!

April Favorites – Makeup

 

summer2016_guerlainterracotta001

Guerlain  Terracotta Pause d’ete Bronzer – This is so pretty, and warm, and buttery, and wonderful. and love love GUSSSHH love! This is limited edition for summer 2016, so if you are obsessed with terra-cotta bronzers you need to check this out.

 

s1716786-main-hero

Chosungah 22 Lip Tint in CashmereI did a review on this earlier and I stand by my thoughts on the lipgloss side. But the tint is amazing and I have been wearing it all the time. I was thinking of buying a second to keep in my other purse as well. SO GOOD. You can buy them at Sephora

FullSizeRender_1

Anastasia Glow kit in Gleam– I love them both but Gleam has been the one I am reaching for the most. The pans are nice and large, and the colors are beautiful. I use crushed pearl the most but love to layer starburst and Mimosa as well.

FullSizeRender_3

La Mer the Concealer in Light– OK, I know this is pricey for a concealer ($70) But hear me out. Clea de Peau’s famous concealer is just as pricey and I can promise you this is just as good if not better. I have NEVER had a concealer work as well as this one. No creasing (and thats without me baking) Goes on like a dream, and lasts all day. It’s a little drying but thats not to bad. overall this concealer is a champion and I am obsessed!

 

makeup_air_cushion_xp_cover_broad_spectrum_spf50_pa_01

IOPE Air Cushion XP #N21– This is such a nice formula. Looks very flattering on my skin and lasts all day. I love the way my skin feels when I wear this as well. I have been wearing this almost everyday.

 

s1148436-main-hero

YSL ROUGE VOLUPTÉ – Silky Sensual Radiant Lipstick SPF 15 in Beige Ultimate- Love love LOVE this color, and formula. This is such a flattering neutral color it goes with everything! Feels nice and moisturizing on, and looks amazing.

13586131

E.L.F Eye Brow Duo Kit in Medium– This has to be one of the nicest (and most inexpensive) eye brow kits. It works and blends like a dream and is so affordable ($3). I have been using this everyday!

Honorable Mentions

  • Urban Decay Matte Revolution Lipstick in 1993
  • Peripera Water Lip Tint in Mandarin Juice
  • Holika Holika Jewel light Under eye marker
  • Too Cool for School Dinoplatz UFO Multibox

Haul :: Random Items From Memebox.com

I wanted to buy a few different things from Memebox.com and wanted to add a few extras to bump it up to get free shipping.

FullSizeRender-148

The Goods

  • Innisfree Jeju Volcanic 3 in 1 Nose Pack
  • Innisfree Eco Beauty Tool Ribbon Hair Band *not pictured
  • Innisfree Eco Safety Perfect Sunblock SPF50+ PA+++ 50ml *repurchase
  • I’m Meme I’m Rubycell Puff pack 5
  • Darkness Eyelashes K.Ma5
  • Darkness Eyelashes VN
  • Berrisom Oops My Lip Tint Pack Lovely Peach
  • Nooni Root Energy Cleansing Water Mini (for travel)
  • ETUDE House Tear Drop Liner #01
  • Tosowoong Platinum Miracle Skin Pore Tightening Pack

I had reviewed the pore pack recently and I fell in love, so I wanted to buy a full size! Its so amazing!

That’s my little haul. I love all the things! ❤

Subscription Box Haul :: Beauteque April Box

Beauteque boxes are great of you want to try out some Korean beauty items. I love what came in my April box.

FullSizeRender

The Goods

  • Toyoepin 2 in 1 Permanent Crazy Mini Natural False Lash
  • Seatree Air Moisture Mist
  • Baviphat Urban Dollikiss Mango Magic Brightening Mask
  • Somoon Dog Nose Pore strip pack
  • Dr. Morita Moisturizing Essence Eye Mask
  • The Saem Saemmul Easy Eyeliner

A lot of fun stuff.

The eye liner is super pigmented and glides on smooth.

FullSizeRender_1

also super long lasting!

Fun fun stuff!

Mini Haul :: Random Trip to the Mall

I went to the mall to exchange a product at Sephora. I got the Benefit POREfessional primer which I love, but I have to many primers, so I wanted to exchange for something I needed. Another Cleansing oil! I also ran into Neiman Marcus and picked up 2 fun products too!

FullSizeRender_1

The Goods

  • Tatcha Cleansing Oil
  • La Mer Cleansing Gel
  • Guerlain Terracotta Pause d’ete Bronzer

Ok, I wanted to try out La Mers cleanser forever and since I just ran of my cleanser and figured I would give it a go! Also I wasn’t planning on getting this bronzer but I walked past it when I was paying for the cleanser and I was like what is that!!?

LOOK AT THAT!

FullSizeRender_2

here is a swatch

FullSizeRender

it has such a lovely warmth and shimmer to it.

So excited to use this! UGH I love Guerlain!