OMG More Empties!

Even more empties! I wasn’t planning on doing another one of these so soon, but I have gone through so many products and my bathroom is already so cluttered! So here we go!

SeaTree Moisture Mist

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Love LOVE this moisture mist. Its the best one I have ever used! I have only been able to find it on Beauteque for $12.99, which offers an amazing korean beauty/skincare monthly subscription box. They also sell the products they feature which is where I bought a replacement of this. ITS SO GOOD!! Grade- A++++++++

SK-II Facial Treatment Clear Lotion

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This is one of my favorite toners, I use it every morning. Really works well with the SK-II Facial Treatment Essence and I love having that extra boost of skincare under my makeup! I usually get this from SK-II’s website but its also available at Sephora.com and Saks. Grade- A-

GlamGlow Youthmud Tingle Exfoliate Treatment

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I wanted to love this, but it really irritated my sensitive skin. I mean super irritated. It hurt so bad while it was one, and my skin was left super red, tender and super sore afterwards. I have noticed every Glamglow product I use does the same thing, which is depressing. Because overall my skin felt so smooth and after the redness and irritation died down it looked good too. I just can’t justify purchasing this, and if you have sensitive skin be warned! But you can find it at Sephora Grade- B *for results*

COSRX BHA Blackhead Power Liquid

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I actually liked this product a lot. I noticed my blackheads would diminish when I used this consecutively, and it was easy to use and did not aggravate my sensitive skin. The problem is I would forget to use this, since I used it after my essence, and before my serums. I am super strict with my skincare routine and I just kept forgetting about this. So I have decided not to repurchase (for now). But if you have issues with blackheads I would recommend giving this a shot! I got mine at memebox.com Grade- B+

Freeman Feeling Beautiful Cucumber Peel-Off Mask

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Hate is such a strong word, but hate is what I can use to describe my feelings towards this mask. I didn’t use it all, I didn’t even use a 1/5 of it. But I am chucking it in the garbage. It would NEVER fully dry, and to top that off it wasn’t easy to wash off what remainder of the mask wouldn’t peel off. I had to scrape it off with my fingernails. I tried thin layers, thick layers, I let it sit on my face for over an hour. No thank you, PASS! Also my skin showed no improvement at all after each use, so it wasn’t like the extra effort was worth it for the results.But a lot of people do like it so if you want to play Russian Roulette with your face you can find it at most drugstores and Ulta.com Grade- FAIL

La Mer The Illuminating Eye Gel

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I tried a deluxe sample of this and I was sold. I used this just in the  morning, and my underlies were brightened, and moisturized. They felt amazing, even under heaps of makeup! I am still using my SK-II eye cream, but when I am done with that I will probably be purchasing this, probably from La Mers website, or Neiman Marcus. Grade- A

Perricone MD Cold Plasma

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OK, ok… hold up. I don’t know where this product has been all my life but OMG it is amazing. I ended up getting a few deluxe samples of this little baby, and my skin ADORES IT. The smell is pretty off putting, but the results speak for themselves. This has been one of the best anti-aging products I have ever used. I will be purchasing a full-size of this when I am through with all my samples! If you are looking for a good anti-aging product I recommend checking this out! My skin looks so much younger, and healthier since I added this to my routine! You can find it at Sephora, Ulta and various other places. Grade- A+

 

Other Products in my Empties list *that were either not impressive or I have previously talked about

  • COTZ Face Natural Skintone SPF 40- to dark for me and to thick
  • Lindsay Charcoal Magic Mask- I did a review on this. I really like it but I have other masks I like a lot better. worth checking out though!
  • Tatcha Camellia Cleansing Oil
  • Ole Henriksen Truth Serum Collagen booster
  • Ole Henriksen Truth Sugar Glow Polishing mask- this was alright, I have better sugar scrubs though
  • Tatcha Luminous Memory Serum Concentrate- I liked this, but not enough to justify the cost. I may buy it in the future
  • Ahava Dead Sea Crystal Osmotic Serum- this did nothing for my skin, so pass.
  • NYX Matte Finish Setting Spray- Love and already bought a replacement
  • Innisfree Jeju Volcanic Pore Foaming Cleasner- Made it my favorite cleanser list. Love this, and already bought a replacement
  • Urban Decay All Nighter Setting Spray- Love and have a full-size (this was a deluxe sample)
  • Clarisonic Refreshing Gel Cleanser- was an alright cleanser but I have better. So Pass
  • Lancome Advanced Genefique Youth Activating Concentrate- I actually really enjoyed this, so I may purchase it in the future.

also RIP my beloved discontinued L’Occitane Honey Gentle Water. My most beloved of fragrances!

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Sephora Rant- Customer Service Fail

I actually did a youtube video on this rant but I wanted to elaborate. So if you want to watch the video or just read below instead either way is good

OK, this has to deal with the Paint it Pink set I purchased. I unboxed it previously. Now I absolutely loved everything in the set, and I am really happy for the most part with the purchase. But after I unboxed it I put everything back in its place and left it for about a week until I got the makeup area in my bathroom situated (I currently don’t have a vanity) so after a week I decided it might be fun to use some of the items. I immediately started using the Make Up Forever lipgloss, and ran out of it in like 2 weeks. I decided I wanted to use the Becca product and as soon as I opened it the product slipped out of the pan. I caught it before it slipped, but the whole thing broke into 3 pieces. LAME. So I wrote Sephora an email.

I want to add that I know this was a set, and I had bought the last one, AND they were no longer available online, so I figured this was it. I thought best case scenario they may have something to exchange it for (maybe another deluxe sample) or maybe a little coupon code for like $3-5 dollars, or a small discount so I could buy it full size. But even if they couldn’t do that, I was expecting at least an apology.

So I usually give companies a few days to respond (3 during the week and 5 if there is a major holiday coming up, and Mothers Day is a major holiday) so when over a week passed and I didn’t even get someone messaging me saying they will get to my issue when they can I was like “whelp maybe it got lost or had an error in sending” So the Friday before Mothers day I decided to send another email. Monday I got a response and it was just a cut and paste on their return policies. I want to add I never said I wanted to return the set. I inquired if there were any issues with this set, and with the Becca product in general, and that if there was a way to replace it I would love that, but if there was nothing they could do to just alert them that my product was damaged/defective.

I was kinda annoyed that they couldn’t even write me an “I am sorry for the product, if you want to return here is our policy, or here is how you do it” Nope, nothing.

So then I wonder if I should just call their customer service line and inquire if there is anything that could be done. I know I couldn’t return the whole set, I didn’t want to return the whole set. I kinda just wanted Sephora at this point to take alittle responsibility for selling me a defective product.

The person on the line was VERY dismissive. Not once said, I am sorry, not once asked what they could do. Just said I had to go to the store. or call the store. I was like “Ok, is there any information I should ask or know when I contact the store” then there was another dismissive reply to just call the store. Since there was no point to waste either of our time I hung up.

Quick add here. If you work in a brick and mortar store for a company, it costs a lot of money to take returns. I am not talking about the cost of the money in having a product returned. I am talking about the loss of employee productivity from dealing with returns,. and it looks bad to have a customer come in and be like “this was defective and broken”. So if you can have issues dealt with over the phone or with the customer service line at HQ its better for your business overall. I know that from experience. So saying, go waste the time of our employees we pay to sell products, who probably will get penalized for having to take this return even though it was most likely not their fault, but rather the shipping companies fault or the fault of Sephoras warehouse) seems odd to me, and also unfair to them. If its an exchange or its more convenient for the customer then yes go to the store, but the store couldn’t do anything and i knew that from the beginning which is why I went to their customer service phone line.

But anyways…..

I called the store. I waited until a time I know the mall was dead (I had worked in this mall before and I know when its busy and when nobody is there). I talked to the manager and she was, I don’t want to say rude because she wasn’t rude. She was just extremely dismissive and all like “Well what am I supposed to do” She also said there was no way I had bought it in her store because they haven’t had that set since the Holidays, and I was like I bought it like the 9th or 10th of April, check my VIB account. So I didn’t want to waste her time, and I hung up.

UGH, so at this point I decided to just give it a few days and figure out if I should let it go. Again it wasn’t about the money, more the principle of buying something and having it, or a part of it being damaged or defective. Also at this point I wondered how they treat their customers. I am a VIB Rouge, so if they treat me like this how do they treat the rest of their customers, are they more dismissive, are they so non caring about it. I firmly believe you really see a business true colors when you have to deal with their Customer service.

I was going to leave it alone but then I decided to try one more time and get some sort of real response/ or let Sephora take responsibility for the damaged item and I posted on their Facebook page. They were really good at first, but then told me to contact the store. Completely ignoring the fact I told them I had already contacted the store and that resulted in nothing, not even an honest try to fix this or to just apologize for the damage.

I wasn’t to happy about this, and let them know that was the reason why I had contacted them on FB, was because of the dismissive attitudes of their customer service phone line, and the Manager of that store.

So Now they are going to have someone in their retail division contact me. I don;t expect them to reimburse my money, to switch or exchange it. really I don;t know what they will do. But all I really wanted was for them to take responsibility and say “Sorry we sold you a damaged product”

So yeah. I know I was overreacting a bit, but this escalated because of Sephoras inaction and the dismissive attitudes of their employees. I will still shop at Sephora, but this leaves a bad taste in my mouth.

I will post an update once this is resolved, or not resolved.

Sorry for the rant, thanks for reading ❤

Also if you want to follow me on Youtube I follow back! Also I have comments disabled until I get my permanent set up ready. Which should be the next video or two.

Pat McGrath Skin Fetish Review!

OMG OMG I died when I realized I could order these. I tried getting them off of her website but the site was crashing and they sold out super quick. Fast forward a bit and as a Sephora Rouge member I was able to buy them a week before they launched on Sephora’s site. I know these will sell out FAST! and once they are gone they are GONE, so don’t miss out!

Also if you don’t know who Pat McGrath is what rock have you been living under? She is probably one of the most talented and amazing MUA ever.

Also if you can tell by my hype that I obviously LOVED these. so yeah, lets get on with it!

The Kit

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Pictured it the gold kit. The Kit includes a Buffer Brush, a Duo Stick with the Balm and Highlighter color, and a powder highlighter as well.

Also can we take a sec to appreciate the packaging!

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SO freaking pretty and unique. I am such a sucker for fun amazing packaging, and this was something super fun to open and experience!

Swatches

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The nude set swatches

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The camera made this look really subtle on my bare arm but Left to right its the powder highlighter, the highlighter stick, and the balm

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The golden set swatches

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Left to right, is the balm, the powder highlighter, and the highlighter stick.

Here is what the golden looks like on me. I was debating actually posting this because the lights were washing out the colors but Meh….

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This is the golden. I had put on the nude earlier. Its hard to really see but it has the most beautiful shimmer and gives a beautiful glow to the skin. Its positively ethereal.

Final Thoughts

This met, and in some ways exceeded my expectations. I will go into each part separately.

  • The Stick Duo- The balm is magnificent. it gives this healthy dewy look to the skin. It almost makes you glisten and look kinda juicy in the most positive way possible. The highlighter stick is impressive as well. Beautiful colors from both the nude and the golden set. You could also use it as an eyeshadow as well.
  • The Buffer Brush- Is nice and soft, and does a good job. Only gripe is that the label for is is kinda a sticker. could have stepped up that game a bit in my opinion.
  • Powder highlighter- GOOD LORD these were the winners for me. Both were stunning, and you could build them up for a subtle glow to a show stopping strobing effect.

I would say that if you are unsure which to get, if you are paler go for the nude and if you are a darker complexion, or even have a warm undertone the golden would be best.

Seriously If you were on the fence about this don’t be. My only complaint is the packaging  for the products seems a little cheap. But the quality of the products is outstanding!

Grade – A++++

 

Mini Haul :: Random Trip to the Mall

I went to the mall to exchange a product at Sephora. I got the Benefit POREfessional primer which I love, but I have to many primers, so I wanted to exchange for something I needed. Another Cleansing oil! I also ran into Neiman Marcus and picked up 2 fun products too!

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The Goods

  • Tatcha Cleansing Oil
  • La Mer Cleansing Gel
  • Guerlain Terracotta Pause d’ete Bronzer

Ok, I wanted to try out La Mers cleanser forever and since I just ran of my cleanser and figured I would give it a go! Also I wasn’t planning on getting this bronzer but I walked past it when I was paying for the cleanser and I was like what is that!!?

LOOK AT THAT!

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here is a swatch

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it has such a lovely warmth and shimmer to it.

So excited to use this! UGH I love Guerlain!

 

Little Haul :: Sephora Favorites – Paint it Pink

I saw this little set at Sephora and I knew I had to grab it up! It was only $40 (and I needed a new beauty blender and those are like $20) So I thought it would be super fun!

I love Sephora’s value sets like this because you get SO MUCH, and the prices are always so good! Apparently this is a $122 value. Even if it isn’t I was going to buy a new Beauty Blender anyway so to get all this for $20 extra dollars was well worth it!

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<3<3<3

Contents

  • Beauty Blender – Pink
  • Becca Cosmetics – Shimmer Skin Perfector, Rose Gold
  • Benefit Cosmetics Roller Lash Mascara
  • Laura Mercier Velour Lovers lip color in French Kiss
  • Make Up Forever Artist Plexi-Gloss 202
  • Deborah Lippmann Nail Polish in Baby Love
  • Urban Decay Eyeshadow in Scratch
  • Tarte Amazonian 12 hour Blush in Blissful

I am really in love with the Shimmer from Becca and the eyeshadow from Urban Decay. I do love most of this (the nail polish color isn’t my cup of tea, but it will be nice to use for french tips)

Here are some product pics! I hope you enjoy!

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